Frequently Asked Questions
As we celebrate 60 years of doing business locally, Swagelok Louisiana continues to provide customers the same high-quality products and services that have defined our organization for generations. We look forward to continued growth and investment to support our focus of finding unique, innovative solutions to your toughest problems.
Frequently Asked Questions
What is your legal business name?
Effective July 1, 2019, our legal business name is OJay Enterprises, LLC.
What is your promotional name?
Our promotional name, or DBA, is Swagelok Louisiana.
What are your office hours?
Click here to view our office hours for each of our four locations in southern Louisiana. Emergency and after-hours service is also available; for after-hours emergencies, please call 1-800-293-4720.
What is your service area?
Swagelok Louisiana is the authorized Swagelok sales and service center for Louisiana and southern Mississippi. A map of our service area can be seen here.
What company name should I use on Purchase Orders?
Purchase orders can be made out to Swagelok Louisiana or our legal entity, OJay Enterprises, LLC DBA Swagelok Louisiana.
What forms of payment do you accept?
We accept most major credit cards, checks, or electronic payments via ACH and wire transfers.
How do I open an account with you?
Click here for a copy of our credit application. Alternatively, you may call us directly at 225.926.5520 and speak with a representative who can assist you. You can email your completed form(s) to ACCT.LA@swagelok.com.
Where do I remit payment?
Our preferred method of remitting payments is electronically. You can email our Accounting Manager, Karla Hebert, at Karla.Hebert@swagelok.com to set up electronic payments or receive the necessary banking information.
Otherwise, please remit payments to:
Swagelok Louisiana
9243 Interline Avenue
Baton Rouge, LA 70809
Please contact our office to phone in a credit card payment.
What is your Federal Employer Identification Number / Tax ID Number?
47-5499116
How can I obtain a copy of an invoice?
Email us at ACCT.LA@ swagelok.com or call our Accounting Department at 225.926.5520 and we will promptly email you a copy of an invoice.
Who should I contact for payment questions?
Please contact our Accounting Manager, Karla Hebert at Karla.Hebert@swagelok.com.
Where can I find documentation on the Swagelok Warranty?
Click here to view the Swagelok Limited Lifetime Warranty.
Is Swagelok Louisiana part of Swagelok?
OJay Enterprises, LLC DBA Swagelok Louisiana is an independently owned & authorized Swagelok sales and service center, serving Louisiana and southern Mississippi for Swagelok products and services since 1959.
Swagelok Louisiana is one of the many Swagelok sales and service centers worldwide; please note that each have separate names, addresses, EINs, and banking information.
Reference Documents:
LEARN MORE ABOUT SWAGELOK LOUISIANA
Still have questions? Please email us.